dfcu Bank and CR2 Announce Successful Launch
Dublin, Ireland, 9th July, 2024 – dfcu Bank and CR2 announce the successful launch of their enhanced ATM Processing and Card Issuing capabilities which are now powered by CR2’s Bankworld platform.
This marks a significant step in dfcu Bank’s customer programme that will transform banking experiences in Uganda.
The collaboration with CR2 has modernised dfcu Bank’s ATM network across 76 locations. This will drive reliability and security, while empowering dfcu Bank to introduce innovations like an enhanced customer user experience across all of their ATMs. Customers benefit through enhanced convenience and easier access to their cash. These investments will help move services from traditional branches toward ATMs, reduce wait times, and improve overall customer convenience.
In addition, the card issuing infrastructure has been upgraded to further enhance Visa debit card issuance.
Commenting on the launch Charles Mudiwa, CEO at dfcu Bank said; “Our vision is to be the preferred Ugandan financial institution providing a broad range of quality digital solutions to our chosen customer segments. This requires us to continuously invest and improve across all parts of our business.”
“We recognise the need for strong technology platforms to continue to make services easier, reliable and safe for both customers and colleagues across dfcu. I’m delighted to mark our first launch with CR2 with ATM and Card Management solutions that will add significant value to our customers and leverage CR2’s global experience in payments innovation. We look forward to a long and beneficial relationship” he added.
Meabh Maguire, Global Commercial Head at CR2, commented; “Going live at dfcu Bank is a fantastic milestone. CR2’s Payment Hub will deliver continuous innovative payment propositions across ATM’s and card issuance. We aim to provide best of breed customer experiences that are faster, safer and more convenient. This starts today as we celebrate the delivery of our joint project, and I would like to thank the team at dfcu Bank for their support and seamless planning to get live. We look forward to many years of future success together.”
About CR2
CR2 is a leader in digital banking and payments. The business powers over 90 successful bank implementations in more than 50 countries across the world. BankWorld, their core digital banking and payments platform, offers the broadest capabilities in market and uniquely integrates their Digital Banking, Digital Wallet and Payments Hub (Card Issuing, ATM Driving, Merchant Acceptance). In addition, CR2’s Partner Ecosystem combines the confidence of BankWorld with access to easy plug-in, third-party Fintech innovations.
In simple terms, CR2 helps financial service providers to build around consumers with technology that supports both customer experience and an ability to deliver consistently.
If you think financial services cannot innovate quickly, THINK again.
For more information, please visit www.cr2.com
About dfcu
A subsidiary of dfcu Limited, dfcu Bank is a leading banking and financial services company domiciled in Uganda. It came into existence in May 2000 following dfcu’s acquisition of Gold Trust Bank to extend universal banking services alongside the pre-existing equity finance; long-term development finance; leasing and working capital finance.
dfcu Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Subsequent restructuring saw the International Finance Corporation (IFC) and the German Development Corporation (DEG) invest resulting in an equal stake of 25% for the shareholders. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then-existing financial commercial lending institutions.
dfcu Limited was incorporated under the Laws of Uganda on the 14th of May 1964, as a Private Limited Liability Company. In 1999, dfcu acquired Uganda Leasing Company which became dfcu Leasing, to provide direct asset-based finance.
On 18th March 2004, dfcu Limited went public subsequently being listed on the Uganda Securities Exchange on the 14th of October 2004.
dfcu Bank’s vision is to be the preferred Ugandan financial institution providing a broad range of quality products to our chosen customer segments.
For more information visit www.dfcugroup.com
Media Contacts:
Zeina Abu Saada – Product Marketing Manager, CR2 zeina.abusaada@cr2.com
