Ovum advises banks to put CR2 on their Radar in its most recent report
7 Nov 2016
- “The digital banking marketplace is relatively crowded, with a number of firms active in the more mature and emerging markets. CR2 has a well-established offering in the digital channel space, BankWorld, covering digital banking. The company distinguishes itself from other players targeting emerging markets (…) with its understanding and commitment to the digital channel strategy that is central to many banks in the region: kiosk banking and ATMs.”
- “CR2 is one of the few companies capable of delivering an integrated channel experience that also includes ATMs and kiosks.”
- “In many emerging markets, it is not enough for banks to provide digitally advanced mobile and Internet services because the ATM is central to the way customers interact with banks.”
- “CR2’s digital channel solutions include not only Internet, mobile, and tablet banking, but also ATM and kiosk banking, making its offering especially attractive to markets where this is central to customer self-service expectations.”